Privacy Policy

Personal Information: When you sign up for a course or create an account, we collect your name, email address, phone number, and payment details.

Usage Data: We automatically collect information about how you interact with our platform, including pages visited, time spent on lessons, quiz scores, and assignment submissions.

Device & Technical Data: We collect browser type, device type, IP address, and operating system to optimise your learning experience.

Communications: If you contact us via email, phone, or chat, we retain the contents of those communications for support purposes.

Provide, maintain, and improve our educational courses and platform features.

Process enrolments, payments, and issue certificates of completion.

Personalise your learning experience and track your progress through course modules.

Send important notifications about your enrolled courses, schedule changes, and programme updates.

Respond to your enquiries and provide customer support.

Send promotional communications about new programmes and offers (you can opt out at any time).

Analyse platform usage to improve our curriculum and teaching methodology.

We do not sell your personal data. We may share limited data with:

Payment Processors: To securely process your course payments (e.g., Razorpay or similar providers).

Cloud Service Providers: For hosting and storing course content and user data securely.

Mentors & Instructors: Your name and progress data may be visible to your assigned mentors for teaching purposes.

Legal Requirements: We may disclose data if required by law, regulation, or valid legal process.

We implement industry-standard security measures including encryption in transit (TLS/SSL), secure password hashing, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

We retain your account data for as long as your account is active or as needed to provide our services. Course progress and certificate records are retained indefinitely so you can always access your achievements. You may request deletion of your account by contacting us at elixios.info@gmail.com.

Access & Correction: You can view and update your personal information from your dashboard at any time.

Deletion: You may request account deletion by emailing us. We will delete your data within 30 days, except where retention is required by law.

Opt-Out: You can unsubscribe from promotional emails at any time using the link in the email footer.

Our courses are designed for students of all ages, including those under 18. If you are under 18, we recommend enrolling with the knowledge and consent of a parent or guardian. We do not knowingly collect data from children under 13 without verifiable parental consent.

We use essential cookies to keep you logged in and remember your preferences (e.g., dark/light theme). We do not use third-party advertising cookies.

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our platform. Continued use of our services after changes constitutes acceptance.

If you have questions about this Privacy Policy or your data, reach out to us:

Email: elixios.info@gmail.com

Phone: +91 63727 42544